Last Updated: August 31, 2026
Your privacy matters to us. This page explains what information we collect when you shop with Finewick, how we use it, and the steps we take to keep it safe. We've tried to write this in plain language rather than dense legal jargon, so please take a few minutes to read through it.
Information We Collect
When you browse our site or place an order, we may collect the following types of information:
- Contact details, such as your name, email address, shipping address, billing address, and phone number
- Payment information, such as your credit or debit card number, needed to process your order
- Order details, including the items you've purchased and your order history with us
- Technical information, such as your IP address, browser type, and device information, collected automatically when you visit our site
Collecting your personal information isn't the primary purpose of our website — we only gather what's reasonably necessary to process your order, provide customer support, and keep our store running smoothly.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and payment processing
- Communicate with you about your order, such as confirmations and shipping updates
- Respond to customer service questions or requests
- Improve our website, products, and overall shopping experience
- Detect and prevent fraud or unauthorized transactions
SSL Encryption & Data Security
Our website is protected by an SSL (Secure Sockets Layer) certificate, which encrypts the connection between your browser and our servers. Any page where you're asked to enter personal information — including your credit or debit card number — is protected by this SSL encryption, so your data is transmitted securely rather than in plain, readable text. We also work with payment processors that maintain their own industry-standard security certifications to further protect your payment details.
We Do Not Sell Your Information
We do not sell, rent, or trade your contact information — including your name, email address, phone number, or mailing address — to third parties for their own marketing purposes. Any information shared with outside companies is limited to what's needed to run our business, such as sharing your shipping address with a carrier to deliver your order.
Advertising & Marketing Use
We will not use your personal information or any photos you provide for advertising or promotional purposes without first getting your clear permission. If we ever want to use something like a customer photo in our marketing, we'll ask you directly before doing so — it won't happen automatically just because you're a customer.
Cookies & Similar Technologies
Like most e-commerce websites, we use cookies and similar tracking technologies to help our site function properly, remember items in your cart, and understand general trends in how visitors use our store. You can adjust your browser settings to limit or block cookies, though some parts of our site may not work as smoothly if you do.
Third-Party Service Providers
We work with trusted third parties to help run our store, such as payment processors, shipping carriers, and website hosting providers. These providers only receive the information they need to perform their specific function — for example, our shipping carrier receives your delivery address, but not your payment details.
Children's Privacy
Our website and services are intended only for adults, or for individuals who have obtained permission from a parent or legal guardian to use our site. We do not knowingly or intentionally collect personal information from children under the age of 16. If we discover that we've collected personal information from a child under 16 without appropriate guardian consent, we will promptly take steps — both technical and administrative — to delete that information and prevent further collection.
By using this website, you confirm that you have reached the legal age of majority in your jurisdiction, or that you are using our site and services with the permission of a parent or legal guardian.
Your Choices & Rights
You can reach out to us at any time to ask what personal information we have on file for you, request a correction, or request that we delete it, subject to any recordkeeping requirements we may have for legal, accounting, or fraud-prevention purposes. Simply contact us using the information below and we'll be happy to assist.
Data Retention
We keep your personal information only for as long as necessary to fulfill the purposes described in this policy, such as completing your order, providing customer support, or meeting our legal and accounting obligations.
Governing Law
This Privacy Policy, and any questions relating to it, are governed by the laws of the United States and the Commonwealth of Pennsylvania, where Finewick is based, without regard to conflict of law principles.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page along with a revised "Last Updated" date at the top.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please reach out to us:
Finewick
Return & Shipping Address: 215 E Main St, Evans City, PA 16033, USA
Official Business Address: 215 E Main St, Evans City, PA 16033, USA
Email: service@finewick.com
Phone: +1 724-776-6760
Hours: Monday–Friday, 9:00 AM–5:00 PM EST